Our Values

Caring: We work with people who are re-evaluating their lives and their most precious possessions. We’re honoured guests participating in a person’s life during a time of transition. We come with a caring heart and a listening ear. We are sensitive and careful with every person and everything.

Calm: Change can be confusing and we are calm in the face of decision making and uncertainty. We are quietly confident as we calmly sort lifetimes of stuff into organized lists and help people make decisions. We deliver peace of mind in times of transition.

Organised: We help people with a lifetime of memories contained in things, mementoes and memories. Gentle assistance and smart technology combine to sort, sift and make sense of value, sentiment and help families decide on distribution, recycling, repurposing or disposal.

Easy: What overwhelms one person and confuses the family, is our happy place. We make sorting it out easy for everyone. We list and categorize, decide and strategize. We take complicated clutter and make it stand in straight lines and get it organised with ease.

Family: We become like family as we carefully, calmly move through a person’s life of things. We respect and involve family, being gentle with their quirks and encouraging their involvement. We get family. We facilitate between family and client with reassurance and caring.

Our Sarah

Sarah Crewdson, Director of The Bear that Cares, established the business in 2019 after finishing up an 11 career as a Business Relocation manager. Sarah has a passion for helping others and believes her extensive experience with auditing and relocating large Government agencies will translate well for people and families wanting to downsize themselves and loved ones.

After Sarah’s grandmother passed away, Sarah’s mother, along with Sarah, cleaned out her house, with various family members flying down at times to sort through the contents. Reflecting on this, Sarah believes she can streamline this process to take out the stress before the unmentionable happens to our loved ones.

The team at the Bear that Cares specialises in assisting families and elderly transition into retirement villages/nursing homes/over 50’s communities etc with a focus on

  • taking the stress out of the moving process for families (especially ones who aren’t immediately in the hometown or have the time)
  • auditing contents and providing documentation which allows individuals and families to allocate items to family and friends, charities etc….
  • Assistance with packing up items
  • Assistance and recommendations for real estate agents
  • Assistance with removal and disposal of items
  • Communication with new residences

Our Team

BTC works with:
Angel sorters – the people who assist us are many and varied and they’re all angels.

Removalists – The Bear that Cares works with a variety of removalist companies who hold security clearances and Working with Vulnerable People Cards. All staff provided by the removalist companies have a personal recommendation by The Bear that Cares.

Recyclers –we work with dozens of organisations to recycle , including; schools, lifeline, hospitals, quilters, vintage clothing shops, charities, online traders, garage sales, recycling centres for bed mattresses, veterinary clinics and wildlife rescue centres, antique and vintage shops, e-waste collection points and 2nd hand stores… we often go the extra yard to find exactly where we can usefully distribute goods that are still in good condition.

Aged homes and aged care providers – we work with them all to help family navigate through the red tape and procedures for aged care.

Professionals – Over years we’ve developed trusted relationships with good realty agents, solicitors and estate managers. We also have established contacts with maintenance contractors. This all helps when we’re putting together a plan for assisting your loved one transition.

Technology – The Bear that Cares, uses “the Cloud”, Excel spreadsheets and various other online tools to streamline the cataloguing task.

Our Recycling Efforts

Testimonials

  • “Thank you to Sarah and the Team for all of your assistance with downsizing my Mother. Your attention to detail and kind, genuine and caring nature was very much appreciated.”

    – Hope Batchelor

  • “Sarah from The Bear that Cares is so easy to deal with. She has a very friendly approach and is easy to talk to. She organised the clean up of my parents home with ease whilst being very respectful of their needs and feelings.”

    – Louise

  • “I highly recommend using Sarah from The Bear that Cares. She is very friendly and very organised.”

    – Olivia